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1. Introduction

SmartHome-AI.com (website URL address: https://smarthome-ai.com/) values your business and trust. We are a family-run initiative focused on integrating advanced AI technology into everyday home tasks. Please read this Privacy Policy and provide consent to both documents in order to have permission to use our services.

2. Data Collected

Data Storage Location

We are based in Sweden. Our hosting provider one.com adheres to strict privacy and security standards, ensuring that your data is securely stored and GDPR compliant.

Registration Data

If you register on our website, we store your chosen username and email address, as well as any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Purchase Data

To receive product support, you need to have one or more purchase codes from our platform. These purchase codes will be stored along with support expiration dates and your user data. This is required to provide you with downloads, product support, and other customer services.

Support Data

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are handled through our website. Only the data you explicitly provide is stored, and you are asked for consent each time you create a new support ticket.

Comments

When you leave comments on the website, we collect the data shown in the comments form, as well as the IP address and browser user agent string to help with spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by one.com. These submissions are only kept for customer service purposes and are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. No personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out Browser Add-on.

3. Cases for Using Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage.
  • Providing technical assistance.
  • Sending updates to our users with important information to inform about news/changes.
  • Checking the accounts’ activity to prevent fraudulent transactions and ensure the security of our customers’ personal information.
  • Customizing the website to make your experience more personal and engaging.
  • Guaranteeing overall performance and administrative functions run smoothly.

4. Embedded Content

Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

  • Facebook
    The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook, and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.
  • Twitter
    We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.
  • YouTube
    We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube, and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

5. Cookies

This site uses cookies—small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)

  • PHPSESSID: To identify your unique session on the website.

Necessary Cookies (Additional for Logged-in Customers)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
  • wordpress_test_cookie: Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number at the end is your individual user ID from the users database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
  • wp-settings-{time}-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number at the end is your individual user ID from the users database table. This is used to customize your view of the admin interface, and possibly also the main site interface.

6. Who Has Access to Your Data

If you are not a registered client on our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they need to get the information about client accounts and access to provide support.

7. Third Party Access to Your Data

We don’t share your data with third parties in a way that reveals any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with to provide the services you expect from us.

8. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

9. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.

10. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e., basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR, we aim to support the GDPR standard. SmartHome-AI.com permits residents of the European Union to use its service. Therefore, it is the intent of SmartHome-AI.com to comply with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.

11. Third Party Websites

SmartHome-AI.com may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by SmartHome-AI.com, and you release us from any liability for the conduct of these third-party websites. All social media sharing links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to members of the service or site. SmartHome-AI.com bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.

12. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to SmartHome-AI.com, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event

that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.

13. Disclosure:

This blog is a platform where we share our personal IT experiences and provide code examples to illustrate various concepts. We are not employed by or affiliated with any company or organization mentioned in our posts, unless explicitly stated otherwise. All opinions and views expressed here are our own and do not necessarily represent the views or positions of any companies, organizations, or individuals mentioned in our posts.

When we mention or refer to products, services, or code developed by other companies or individuals, we do so solely to provide examples and showcase the diversity and innovation within the IT industry. This does not imply any formal connection or agreement with these companies or individuals, and our statements should not be interpreted as endorsements or sponsorships of their products or services, unless explicitly stated.

AI Functionality and Limitations

At SmartHome-AI.com, we leverage the power of advanced AI technologies to provide you with the latest insights and trends in smart home solutions. However, it’s important to note that AI systems, including those we use and discuss on our platform, can occasionally make mistakes. Here are a few key points to keep in mind:

  • AI Accuracy and Reliability: While AI technologies have made significant advancements, they are not infallible. AI systems, such as those for data analysis, predictive modeling, and automation, can sometimes produce incorrect or misleading results. It’s essential to verify critical information before making decisions based on AI-generated insights.
  • Continuous Improvement: AI technologies are continually evolving and improving. At SmartHome-AI.com, we strive to stay updated with the latest advancements and updates in AI to provide the most accurate and reliable information. We encourage users to stay informed about the latest developments in AI to make the best use of these technologies.
  • Verification of Information: Always double-check important information provided by AI systems. Whether it’s for security, home automation, or data analysis, ensure that AI-generated recommendations and results are verified by additional sources or professional advice when necessary.
  • User Responsibility: As a user, it’s crucial to understand the limitations of AI and exercise judgment when utilizing AI-based solutions. Be aware that AI is a tool to assist and enhance human decision-making, not to replace it.
  • Commitment to Transparency: We are committed to transparency about the capabilities and limitations of the AI technologies we cover. If you have any questions or need clarification on the AI solutions featured on our site, feel free to reach out to our support team.

By staying informed and exercising caution, you can make the most of the innovative AI solutions we showcase at SmartHome-AI.com.

Affiliate Links

Some of the links on this blog are affiliate links. This means that if you click on the link and purchase the item, we will receive an affiliate commission at no extra cost to you. We only recommend products or services that we believe will add value to our readers. All opinions expressed here are our own.

Every code example we share here is based on our own experiences and understanding of the subject at the time the post was published. It is always important to review and adapt the code to suit your specific needs and to follow best practices in IT security.

Please note that the IT landscape is constantly changing, and the information in our posts may become outdated over time. We strive to keep our posts as relevant as possible, but we cannot guarantee that all information is current or accurate. To ensure you have the latest and most reliable information, we recommend also consulting official documentation and sources from relevant companies or organizations.

Image Disclaimer

Most images used on this website have been created with AI. If you are the owner of any of these images and do not wish for them to be displayed here, please contact us so we can remove them.

14. WooCommerce

We collect information about you during the checkout process on our store.

What We Collect and Store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What We Share with Others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Thank you for visiting our blog and sharing in our IT experiences.